Privacy Policy
Eleven Wellness+ IV
Last Updated: March 2026
Eleven Wellness+ IV (“Eleven Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://elevenwellness.com.
Table of Contents
- 1. Who We Are
- 2. Information We Collect
- 3. Cookies and Tracking Technologies
- 4. Analytics
- 5. Contact Forms and Communications
- 6. SMS and Email Communications
- 7. Third-Party Services
- 8. Medical and Health Information
- 9. How We Use Your Information
- 10. How We Share Information
- 11. Data Retention
- 12. Data Security
- 13. Your Privacy Rights
- 14. Third-Party Links
- 15. Children’s Privacy
- 16. Changes to This Policy
- 17. Contact Information
1. Who We Are
Eleven Wellness+ IV is a medical spa located in Dallas, Texas offering aesthetic treatments, wellness services, IV therapy, injectables, and related services.
Website: https://elevenwellness.com
2. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Submit contact forms
- Book appointments
- Subscribe to marketing messages
- Communicate with our team
This may include:
- Name
- Email address
- Phone number
- Appointment requests
- Service inquiries
- Any information submitted through forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring websites
- Time and date of visits
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember visitor preferences
- Improve website functionality
- Analyze website traffic
- Support marketing tools
You can disable cookies in your browser settings.
4. Analytics
We may use analytics tools such as Google Analytics to better understand how visitors use our website.
These services may collect:
- IP address
- Device information
- Browsing activity
- Referral sources
Google Privacy Policy:
https://policies.google.com/privacy
5. Contact Forms and Communications
If you submit information through contact forms or appointment requests, we may use your information to:
- Respond to inquiries
- Schedule appointments
- Provide requested services
- Send appointment confirmations
6. SMS and Email Communications
If you opt in to receive text messages or emails, we may send:
- Appointment reminders
- Service updates
- Promotional messages
- Wellness and treatment information
You may opt out at any time by following the unsubscribe instructions or replying STOP to SMS messages.
7. Third-Party Services
We may use trusted third-party providers to operate parts of our business, including:
- Website hosting providers
- Appointment scheduling systems
- Payment processors
- Email marketing platforms
- SMS messaging services
- Analytics providers
These providers only access information necessary to perform their services.
8. Medical and Health Information
Certain services offered by Eleven Wellness+ IV may require collection of health-related information through secure medical systems used for treatment and intake.
The website itself does not collect protected health information for treatment purposes. Medical intake data is collected through secure systems used by the clinic.
9. How We Use Your Information
We may use collected information to:
- Provide services and appointments
- Communicate with clients
- Improve website functionality
- Process payments
- Send marketing communications when permitted
- Maintain website security
10. How We Share Information
We do not sell personal information.
Information may be shared only when necessary with trusted service providers or when required by law.
11. Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain administrative records
12. Data Security
We use reasonable technical and organizational safeguards to protect personal information. However, no system can guarantee complete security.
13. Your Privacy Rights
You may have rights regarding your personal information, including the ability to:
- Request access to your data
- Request corrections
- Request deletion where legally permitted
- Withdraw consent for communications
14. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
15. Children’s Privacy
Our website and services are not directed toward individuals under the age of 18.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
17. Contact Information
If you have questions about this Privacy Policy, please contact:
Eleven Wellness+ IV
Dallas, Texas
https://elevenwellness.com